FAQs

Have more questions about our products and policies? Find the answers here.

Return and Exchange Policies
Returns, Refund & Exchange Policy

We offer risk free returns and free exchanges within 30 days of delivery, no questions asked.

  • Items must be unworn and unwashed.
  • Returns for a refund include a $8 restocking fee. Return shipping label is free.

Start your return or exchange here: https://commonuniform.aftership.com/

Returns typically process in 5–7 business days after the package is received.
What if I received a damaged or defective item?

We're devastated if our quality control didn't catch any issues.

Please contact our support team at contact@commonuniform.com and we will take care of you, right away.
I'm exchanging, when will I receive my exchange?

Once your return is received, our automated system will process your replacement exchange order. You will receive an automated email when your exchange has been processed.
When will I receive my refund? For how much will the refund be?

Once your return is received, we will process your refund and credit your original payment method. Please allow 3-5 business days for your refund to be processed by your bank. We will refund you for all items that are returned, less the original cost of shipping.

International returns: It can take up to 21 business days for the funds to credit back to your original payment method once the items are received at the warehouse.
I have not received my refund?

Canceled Orders

If you see a charge on your credit card for a canceled order, it is likely to be only pre-authorization and not a payment. This will be automatically canceled by your payment provider.

If you paid by PayPal, then the canceled order should have automatically generated a refund back to your account.

Credit Card Refunds

Please allow up to 7 business days for the funds to credit back to your payment method.

Delivery and Shipping
Does Common Uniform offer free shipping?

We offer Free shipping to select countries. Free shipping eligibility requires a subtotal order value above the free shipping threshold, including discounts.
Where do you ship?

We currently ship worldwide with exception of: Belarus, Bonaire, Saint Eustatius and Saba, Jersey, Marshall Islands, Mauritania, Micronesia, Northern Mariana Islands, Palau, Russia, Ukraine, Zimbabwe and other countries NOT listed on the shipping table below. We look forward to offering world-wide shipping options soon.
How long does shipping take?

We aim to ship all orders within 1–2 business days. Once your order ships, you’ll receive a confirmation email with tracking details.

Domestic Shipping Times (U.S.):

  • Standard Shipping: 3–4 business days
  • Expedited Shipping: 1–2 business days


International Orders: Delivery timelines vary by destination, typically 7–21 business days. Please note: customs processing may extend delivery times. Any applicable duties or taxes are the responsibility of the customer and are assessed by your local government.
How do I track my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
When will my order ship?

All orders ship in 1-3 business days.
Where do orders ship from?

US Orders ship from Southern California.
My package shows delivered but I did not receive it?

Occasionally, carriers will prematurely mark a package as delivered and it will show up a few days later. If it has not shown up within a day or two of delivery confirmation, please contact us, so we may sort it out with the carrier.